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Arnica platform not responding
Downtime Investigation
Components
User Dashboard
Locations
AWS US East
,
AWS US West
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July 28, 2024 8:10 AM
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Resolved
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Arnica backend services running on AWS Lambda were degraded between 2024-07-28T00:31:00Z and 2024-07-28T11:41:32Z due to an unexpected image deletion. We have redeployed the code to production, which recreated the image and the service is restored. We are continuing investigation with AWS to identify the root cause of this deletion and ensure this issue will not occur in the future.
July 28, 2024 7:45 AM
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Monitoring
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Some AWS resources were deleted. The services were restored and the platform is back online. Our team is working with the AWS team to identify the root cause of the issue in the AWS platform.
July 28, 2024 7:15 AM
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Downtime - Investigating
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An AWS disruption has been reported. Our team is restoring the service.
July 28, 2024 6:55 AM
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Downtime - Investigating
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Arnica platform is not responding. Our team is investigating the issue.
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